Client after a thorough research in the market and the process of short listing selected Teksmart, a Salesforce partner that works with companies on digital transformation projects, as their implementation partner. Teksmart along with Salesforce Advisor evaluated requirements, identified gaps and proposed a suite comprised of a troika of Salesforce solutions:
• Health Cloud features a seamless, digital record management service spanning enrollment, scheduling appointments, and completing treatments.
•Field Service Cloud creates customized scheduling based on business rules that streamline booking appointments
•Experience Cloud provides hospital staff and manufacturer personnel with the ability to access patient data to check their status at each step in their treatment journey.
The new solution provided a fast, flexible, easy to use system for the users to track/schedule the patients effectively. The project manager noted, “Teksmart's knowledge of the Salesforce platform and attention to detail helped us stay on track during a process with an ever changing landscape and evolving delivery dates.”